The NinjaLock lights up red but is it broken? カスタマーセンター October 25, 2017 08:57 Updated Follow There maybe possibility that the NinjaLock is not installed properly. Please check if it is installed securely. Related articles Can I still use my physical key even after attaching the NinjaLock? The NinjaLock lights up orange but is It broken? The application shows that the NinjaLock is not found, and I can not register my new NinjaLock. Comments 0 comments Please sign in to leave a comment.